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Privacy Policy

Hiker-footwear Privacy Policy

Thank you for visiting hiker-footwear.com (the "Website").

This privacy and security policy (the "Policy") outlines how we collect, use, protect, and handle your personal data when you visit the Website, interact with our stores, or communicate with us. It also explains your rights regarding the review, revision, and restriction of your information.

This Policy is part of the Terms & Conditions of Use that govern the Website and is binding on all users.

If you have any objections to this Privacy Policy, please discontinue the use of the Website immediately.

How Do We Use Your Personal Data?

By providing your personal data, you consent to Hiker-footwear using the data collected to fulfill our commitments to you and deliver the service you expect. We use your personal data for the following purposes:

  • To create and manage your personal account at Hiker-footwear (e.g., name and email address)

  • To process and fulfill your orders (e.g., name, address, and payment details)

  • To send text message notifications about delivery status (e.g., mobile phone number)

  • To send marketing offers, including newsletters and catalogs (e.g., email address and name)

  • To contact you regarding issues with the delivery of your items (e.g., phone number, address)

  • To address your inquiries and inform you of new or updated services (e.g., email address)

We will retain your data only for as long as necessary to provide our services to you or as required by law. We cannot delete your data when legal storage requirements apply, such as bookkeeping rules or ongoing contractual relationships.

We use non-personal data for analytical purposes to improve the Website design, products, services, and promotional offers we present to you.

Combining Information

We may combine the personal information you provide online with other publicly available information or data from our trusted partners to improve how we communicate with you about our products, services, promotions, and events.

Your Rights

You have the right to access the personal data we hold about you. If your data is incorrect, incomplete, or irrelevant, you may request corrections or deletion. You also have the right to request a written document, free of charge, about the personal information we have on file for you. To request this, please contact Hiker-footwear customer service.

You can withdraw your consent for marketing purposes (e.g., receiving catalogs, newsletters, or offers) at any time. You can reach us by phone or email.

Security of Personal Data

At Hiker-footwear, we take every precaution to protect your information. All sensitive data (e.g., credit card numbers) are encrypted with Secure Socket Layers (SSL) encryption. While on secure pages (e.g., order forms), a lock icon will appear in the browser to indicate the encryption is active.

Although we use reasonable efforts to protect your personal information, we cannot guarantee absolute security.

Data Sharing

We do not sell your information to third parties. However, we may share your data with trusted third parties when necessary to fulfill your order, provide services, for administrative purposes, or when required by law. We may also provide your personal data to credit agencies or debt collection agencies for credit checks, identity verification, and debt recovery.

If Hiker-footwear undergoes a merger, corporate restructuring, or if our assets are sold, your personal data may be shared with the new owner. If you do not wish for your data to be shared in such cases, please refrain from providing it to us.

Cookies

Cookies are small data files stored on your device that help us enhance your browsing experience. We use both session and persistent cookies to track user interests and improve site navigation and product offerings.

You can disable cookies or set your browser to notify you when cookies are being sent. However, if you choose to disable cookies, certain features of the Website may not function as intended.

Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on the Website with an updated date. By continuing to use the Website, you accept the revised policy. We encourage you to review this page periodically to stay informed of any changes.

This page was last updated on 1 March 2022.